Standards we are
accountable to.

Kahlon Migration Consultants adheres to the Code of Conduct issued by the Office of the Migration Agents Registration Authority (MARA) in March 2022. The Code sets out the professional standards, ethical obligations, and duties owed by registered migration agents to their clients, the profession, and the regulator.

• Act honestly, fairly, and in the best interests of the client at all times.
• Maintain confidentiality of client information and communications.
• Provide honest, objective, and competent advice based on current migration law.
• Charge fees that are fair and reasonable, disclosed in writing before work begins.
• Keep clients informed of the progress of their matter and any material developments.
• Declare any conflict of interest and decline instructions where one cannot be managed.

The MARA Consumer Guide explains your rights and protections when engaging a registered migration agent. It outlines what an agent must do for you, how fees should be handled, and how to make a complaint if you are dissatisfied with the service provided.

• You should receive a written agreement detailing services and fees before any work commences.
• You may keep your original passport and personal documents — agents must not retain them unreasonably.
• Agents must not guarantee a visa outcome; no registered agent can promise a successful result.
• If you have a concern, you may complain to MARA, who can investigate and take disciplinary action.

This Privacy Policy explains how Kahlon Migration Consultants collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 and the New Zealand Privacy Act 2020.

The information provided by Kahlon Migration Consultants through this website and our services is general in nature and does not constitute legal or migration advice tailored to your individual circumstances.

• Migration law and policy change frequently. While we strive to keep information current, we make no warranty as to its accuracy or completeness at the time you read it.
• No migration agent can guarantee the grant of any visa. Outcomes depend on your individual circumstances and the discretion of the decision-maker.
• Relying on general website information without a personal consultation does not create an agent–client relationship.
• We accept no liability for loss or damage arising from reliance on content published on this site except where required by law.
• External links to government and third-party websites are provided for convenience; we are not responsible for their content.

Education providers in New Zealand must comply with the Education and Training Act 2020 and the Code of Practice for the Pastoral Care of Domestic and International Tertiary Learners. As an ICEF-certified education agent, Kahlon Migration Consultants refers students only to providers who meet these obligations and supports students to understand their rights.

• Providers must deliver quality education and safeguard the wellbeing of all learners.
• International students are entitled to a safe living and learning environment and access to support services.
• Agents must act with integrity, provide accurate information, and prioritise the student’s best interests.
• Students may raise concerns with the NZQA or the provider’s complaints process.

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 is a mandatory code under the Education and Training Act 2020. It sets the minimum standards tertiary education providers and their agents must meet to safeguard the wellbeing, safety, and success of domestic and international tertiary learners.

• Providers and their agents must promote learner wellbeing and an inclusive, safe environment.
• International students must receive clear, accurate pre-arrival information and ongoing support.
• Accommodation, health, and safety arrangements must meet prescribed standards.
• Providers must monitor learner outcomes and act on indicators of distress or harm.
• Agents engaging international students must comply with the Code and be accountable to their provider.